I’m Already a Tandem Pump User

Thanks for continuing to use a Tandem Diabetes Care pump. Be sure to review the resources below and log in to your Tandem account to complete any assigned trainings.

Choose your pump

The Tandem Mobi System and Tandem t:slim X2 Insulin Pump shown side by side

Tandem Mobi System

1

Access New
Software Training

Transfer Settings Access Now
  • Complete assigned tutorials
  • Learn about new features that may be available for your pump
2

Update Your Account

Get Started
  • Log in to your account
  • Share reports with your clinic 
  • Download the mobile app
  • Link your mobile app to your pump 
3

Set Up Your CGM

Get started with your CGM (sold separately) before pump training to help you feel more confident with your new technology.

4

Optimize Your Pump

Turn on Control-IQ technology and set a Sleep Schedule for optimal use.

tandem-icon-learning-tips-green-2x

Turn Off Your Pump

Learn how to turn off your pump to save battery while you wait to meet with your pump trainer.

Watch Video
Training

Training Materials

Access quick guides, videos, and frequently asked questions for products and software updates.

Keep Training
Education

Continuing Education

Sign up for ongoing classes and find support through the Tandem Diabetes Care community.

Keep Learning
tandem-icon-learning-primary-2x

Check out these helpful support materials.

Carb Counting

t:slim X2 Insulin Pump

1

Access New
Software Training

Access Now
  • Complete assigned tutorials
  • Learn about new features that may be available for your pump
2

Update Your Account

Get Started
  • Log in to your account
  • Share reports with your clinic 
  • Download the mobile app
  • Link your mobile app to your pump 
  • How to transfer your pump settings
  • How to set up your t:connect mobile app
4

Set Up Your CGM

Get started with your CGM (sold separately) before pump training to help you feel more confident with your new technology.

5

Optimize Your Pump

Turn on Control-IQ technology and set a Sleep Schedule for optimal use.

tandem-icon-learning-tips-green-2x

Turn Off Your Pump

Learn how to turn off your pump to save battery while you wait to meet with your pump trainer.

Watch Video
Training

Training Materials

Access quick guides, videos, and frequently asked questions for products and software updates.

Keep Training
Education

Continuing Education

Sign up for ongoing classes and find support through the Tandem Diabetes Care community.

Keep Learning
tandem-icon-learning-primary-2x

Check out these helpful support materials.

Carb Counting