Remote Software Updates | Tandem Diabetes Care

Update the software on your in-warranty insulin pump without having to purchase a new device*

Diabetes technology evolves at a rapid pace. Remote software updates during the four-year warranty of a Tandem Diabetes Care insulin pump allow pump users the opportunity to add new features, when available, to their pump at their convenience.

How it Works

You will need to complete any required training and can check ongoing status through your account. Once all preliminary steps are completed, you will then connect your insulin pump to a compatible computer and launch the Tandem Device Updater application.

Update Your Pump

Please visit your account to confirm eligibility and start the update process to a new software version, if available, for your insulin pump.

Get Started

Available Updates

See what software versions are currently available and the new features included in each. You can also learn about any potential requirements.

See Details

* Additional feature updates may not be currently available for the t:slim X2 insulin pump with Control-IQ technology. Control-IQ technology is available only to customers who reside in the United States or Canada, and other select geographies. Future updates for all or some of Tandem's products may not be developed and may not be offered everywhere, and would be subject to applicable regulatory approvals. Software updates are only available to customers who are in warranty at the time they update their pump. Additional training may be required to access certain future software updates. Charges may apply. Tandem may discontinue select software and features over time at its discretion.

Important Safety Information

The Tandem Device Updater is intended for use by individuals with diabetes mellitus who use Tandem Diabetes Care insulin pumps, their caregivers, and their healthcare professionals in home and clinical settings. The Device Updater provides Tandem insulin pump users the ability to update their device software remotely using a computer with internet access. Caution: Federal (USA) law restricts this device to sale by or on the order of a physician.

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Remote Software UpdatesThe pump that gets updated, not outdated

Update Your Pump

Available Updates

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