On October 31, 2024, we will be updating our current Terms of Use and Privacy Notice. By continuing to use our products and service on October 31, 2024, you are agreeing to our updated Terms of Use and are acknowledging our updated Privacy Notice.
Diabetes technology evolves at a rapid pace. Remote software updates* during the four-year warranty of a Tandem Diabetes Care insulin pump allow pump users the opportunity to add new features, when available.
Once you complete all preliminary steps via the Tandem Source platform, you will update the software on your pump from the Tandem Mobi mobile app.
Once you complete all preliminary steps, you will connect your insulin pump to a compatible computer and launch the Tandem Device Updater application.
See what software versions are currently available and the new features included in each. You can also learn about any potential requirements.
If software updates are available for your pump, login to your Tandem Source account. You will need to confirm eligibility and complete any required training before starting the update.