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#1 Rated Customer Support

Located at our corporate headquarters in San Diego, California, our top-rated1 Technical Support Team is always available.

Tandem Technical Support
24 hours/day, 7 days/week
(877) 801-6901

We've got you covered.

In addition to our round-the-clock technical support, we offer a number of other services to make pump ownership as simple as possible.

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Expert local training

Even though our products are simple to learn and simple to use, we offer personal pump training to every new customer.
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4-year Limited Warranty

Our pumps come with a 4-year limited warranty and our nation-wide replacement policy. If you need a replacement pump and are within our coverage area, we’ll get you one right away — even on holidays and weekends.


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Travel loaner program

If you’ll be traveling outside of our replacement area, don’t worry. We’ve got you covered.

1. dQ&A USA Diabetes Connections Surveys, 2013-2015.