#1 Rated Customer Support

Located at our corporate headquarters in San Diego, California, our top-rated1 Technical Support Team is always available.

Tandem Technical Support
24 hours/day, 7 days/week
(877) 801-6901

We've got you covered.

In addition to our round-the-clock technical support, we offer a number of other services to make pump ownership as simple as possible.


Expert local training

Even though our products are simple to learn and simple to use, we offer personal pump training to every new customer.

4-year Limited Warranty

Our pumps come with a 4-year limited warranty and our nation-wide replacement policy. If you need a replacement pump and are within our coverage area, we’ll get you one right away — even on holidays and weekends.


Travel loaner program

If you’ll be traveling outside of our replacement area, don’t worry. We’ve got you covered.

1. dQ&A USA Diabetes Connections Surveys, 2013-2015.