The go-to diabetes management platform
The Tandem Source platform is the go-to location for you to see important diabetes therapy data, reorder supplies, and update your pump software.
Software Updates
Tandem Source is your location to update the software* on your Tandem Diabetes Care insulin pump. Software updates are now part of the easy-to-use Tandem Source dashboard.
Convenient Supply Ordering
Easily order infusion sets and cartridges for your insulin pump, and get near real-time order information and tracking, when ordering through Tandem Diabetes Care.
Data Uploads
Upload your pump data wirelessly from a Tandem mobile app† or through the web-based uploader and work with your healthcare provider to spot trends and make adjustments.
Three Easy Reports
Having all of your therapy data in one convenient platform can help with successful diabetes management. No more switching between dashboards and websites.
Overview
Provides an overview of the therapy data from your insulin pump.
Daily Timeline
Shows glucose readings, basal insulin delivery, and boluses over time.
Pump Settings
Displays the pump settings, including Personal Profiles and predictive technology.
Go to the Source
To upload your pump data and view reports, log in to Tandem Source using your existing credentials.
What's next?
Whether you're ready to get a Tandem insulin pump, or looking to check insurance coverage, you’ll find everything you need here.
* Future updates for all or some Tandem products may not be developed and may not be offered everywhere and would be subject to applicable regulatory approvals. Software updates are only available to customers who are in warranty at the time they update their pump. Additional training may be required to access certain software updates. Charges may apply. Tandem may discontinue select software and features over time at its discretion.
† The information on the paired mobile app display may not be identical to the current status of your pump. Wireless uploads from the mobile app to the cloud-based Tandem Source platform require a compatible phone and an internet or wireless data connection. Uploads to Tandem Source do not take place in real time and should not be relied upon by healthcare providers or caregivers for remote patient monitoring. Standard carrier data rates may apply.
Important Safety Information
Tandem t:slim mobile app: The feature set available within the Tandem t:slim mobile app is dependent on the pump software version and the compatible smartphone’s model and operating system (OS).
The Display and Data Upload feature set provides a secondary display of pump and continuous glucose monitoring (CGM) information, including display of your pump alerts and alarms, and enables wireless uploading of pump and CGM data to the Tandem cloud through an internet or wireless data connection. Standard carrier data rates may apply.
The Bolus Delivery plus Display and Data Upload feature set additionally allows users to request, stop, and cancel a bolus on the pump from the Tandem t:slim mobile app. At least one smartphone security setting must be enabled to utilize the Bolus Delivery feature of the Tandem t:slim mobile app.
WARNING: Always rely on your pump to make therapy decisions when using a smartphone that is incompatible with the Bolus Delivery feature.
PRECAUTIONS: Always rely on your pump to make therapy decisions if using a smartphone that is incompatible, the smartphone is lost or damaged, or the smartphone loses Bluetooth® connectivity with your pump. Important pump alerts and alarms are only received as app notifications when enabled and the app is either active or running in the background.
The Tandem Source platform is intended for use by individuals with diabetes mellitus who use Tandem Diabetes Care insulin pumps, their caregivers, and their healthcare providers in home and clinical settings. The Tandem Source platform supports diabetes management through the display and analysis of information uploaded from Tandem insulin pumps.