Prepare for Training

I’m New to Pumping

We know you’re excited to turn on your Tandem Diabetes Care pump, and a trainer will be contacting you soon. In the meantime, we recommend that you complete the following steps prior to your training appointment to maximize the time with your trainer.


You need to Get Your Supplies Ready

  • Pump supplies
  • Glucose monitoring supplies
  • Additional items
Download Checklist
Image Placeholder

You Need to Register for Webinar

  • What to expect during and after training
  • Wednesdays at noon (PT) / 3 pm (ET)
  • Fridays at 9 am (PT) / noon (ET)

/ ! \ This virtual class is not intended to replace your actual Tandem pump training.

This will take approximately

30 minutes, plus time for live Q&A

Preview of pump training

You need to Set up Your Account

  • Create your login
  • Connect to your clinic
  • Download mobile app
  • Link your mobile app to your pump
Follow Instructions

You need to Set up CGM

Get started with your CGM therapy before pump training to help you feel more confident with your new technology.

Dexcom G6

Set up

Dexcom G7

Set up

FreeStyle Libre 2 Plus

Set up

You need to Check out these helpful support materials


Top of t:slim X2 Insulin Pump

Tech Tip How to Turn Off Your Pump

We want you to start exploring the screens and features of your pump. Just be sure you know how to turn it off to save the battery.


Here are additional resources to support you after training

Pump Training Training Materials

We’ve got all the materials you need right here. Check back whenever you need a refresher.

Keep Training

Pump Training Continuing Education

Here you’ll find more information about ongoing classes and the supportive Tandem Diabetes Care community.

Keep Learning