CGM Enabled Pump
Largest Capacity Pump
t:slim X2 Insulin Pump
t:flex Insulin Pump
t:simulator Demo App
Software and Apps
Tandem Device Updater
#1 Rated Customer Support
Located in sunny San Diego, our Technical Support Team is available 24 hours a day, 7 days a week.
Quick Reference Sheets
Forms & Resources
Diabetes is all we do
We are dedicated to making the lives of people with diabetes better and better, through relentless innovation.
Advocacy Launch Pad
Get In Touch
Our #1-rated California-based Customer Support Team is available 24 hours per day and 365 days per year.
11075 Roselle Street
San Diego, CA 92121
24/7, 365 days per year
6 a.m. 5 p.m. (Mon.-Fri.)
Customer Support Team
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Innovative digital tools
Software + Apps
We offer a unique range of desktop software and mobile apps, created using the same user-focused process we use to design our insulin pumps.
t:connect® Diabetes Management Application
The perfect companion for Tandem pumps, our t:connect
Diabetes Management Application is the fast, easy way to display, analyze, and save your diabetes data.
We created the first free digital pump demo to make it easy to experience the simple touchscreen interface of a Tandem insulin pump on your smartphone or tablet.
Tandem Device Updater
The Tandem Device Updater is a Mac® and PC-compatible tool for the remote update of Tandem insulin pump software. This tool allows us to provide in-warranty customers access to new and enhanced features faster than the industry has been able to in the past, and separate from the typical multi-year warranty cycle.
We recognize the importance of having access to your diabetes data in a variety of formats in order to help make the best decisions. We have partnered with Tidepool and diasend® to make our pumps’ data available on their platforms, and are always evaluating other up-and-coming tools.
Additional feature updates are not currently available for t:slim Pumps purchased after April 2015, the t:slim X2 Pump with Dexcom G5 CGM integration, t:slim G4 Pumps, or t:flex Pumps. Future updates for all or some of these products may not be developed, and would be subject to future FDA approvals. Charges may apply.