Software & Apps | Tandem Diabetes Care

Tandem Diabetes Care software, which includes cloud-based and mobile applications, is designed to make managing diabetes better and easier when combined with the t:slim X2 insulin pump.

Mobile Bolus

The Tandem t:slim mobile app free you to bolus from your smartphone* without touching your pump. That increased flexibility means you can choose to wear your pump in more places.

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Remote Software Updates

Diabetes technology evolves at a rapid pace. The t:slim X2 insulin pump is capable of remote feature updates allowing you to keep your device up-to-date with the latest technology.^†

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Reporting Made Simple

The Tandem Source platform gives you access to all your pump data in one convenient location, so you can work with your healthcare provider to spot trends and make adjustments.

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Whether you're ready to get a Tandem insulin pump, or looking to check insurance coverage, you’ll find everything you need here.

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* Bolus delivery from the Tandem t:slim mobile app requires a compatible smartphone model and operating system, an app update, a remote software update on the t:slim X2 insulin pump and additional training.

† Additional feature updates may not be currently available for the t:slim X2 insulin pump with Control-IQ technology and are subject to Health Canada clearance. Additional training may be required to access certain future software updates. Software updates are only available to customers who are in warranty at the time they update their pump. Charges may apply. Future updates for all or some Tandem products may not be developed and may not be offered everywhere. Tandem may discontinue select software and features over time at its discretion.

Important Safety Information

This product may not be right for you. Always read and follow the label.

The t:slim X2 insulin pump is intended for the subcutaneous delivery of insulin, at set and variable rates, for the management of diabetes mellitus in persons requiring insulin. The pump is able to reliably and securely communicate with compatible, digitally connected devices. The pump is indicated for use in individuals 6 years of age and greater. The pump is intended for single user, home use and requires a prescription in certain countries. The pump is indicated for use with NovoRapid, Admelog, Trurapi, or Humalog U-100 insulin. The System is not indicated for use in pregnant women, people on dialysis, or critically ill users. Users of the pump and the System must: be willing and able to use the insulin pump, CGM, and all other system components in accordance with their respective instructions for use; test blood glucose levels as recommended by their healthcare provider; demonstrate adequate carb-counting skills; maintain sufficient diabetes self-care skills; see healthcare provider(s) regularly; and have adequate vision and/or hearing to recognize all functions of the pump, including alerts. If your CGM readings do not match your symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions. The t:slim X2 pump must be removed before MRI, CT, or diathermy treatment. Visit tandemdiabetes.com/safetyinfo for additional important safety information.

Tandem t:slim mobile app: The feature set available within the Tandem t:slim mobile app is dependent on the pump software version and the compatible smartphone’s model and operating system (OS).

The Display and Data Upload feature set provides a secondary display of pump and continuous glucose monitoring (CGM) information, including display of your pump alerts and alarms, and enables wireless uploading of pump and CGM data to the Tandem cloud through an internet or wireless data connection. Standard carrier data rates may apply.
The Bolus Delivery plus Display and Data Upload feature set additionally allows users to request, stop, and cancel a bolus on the pump from the Tandem t:slim mobile app. At least one smartphone security setting must be enabled to utilize the Bolus Delivery feature of the Tandem t:slim mobile app.
WARNING: Always rely on your pump to make therapy decisions when using a smartphone that is incompatible with the Bolus Delivery feature.
PRECAUTIONS: Always rely on your pump to make therapy decisions if using a smartphone that is incompatible, the smartphone is lost or damaged, or the smartphone loses Bluetooth® connectivity with your pump. Important pump alerts and alarms are only received as app notifications when enabled and the app is either active or running in the background.

The Tandem Source platform is intended for use by individuals with diabetes mellitus who use Tandem Diabetes Care insulin pumps, their caregivers, and their healthcare providers in home and clinical settings. The Tandem Source platform supports diabetes management through the display and analysis of information uploaded from Tandem insulin pumps.

Software & AppsA connected system to help manage diabetes

Mobile Bolus

Remote Software Updates

Reporting Made Simple

What’s next?

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Disclosures

Software & AppsA con­nected system to help manage diabetes

Mobile Bolus

Remote Software Updates

Reporting Made Simple

What’s next?

Software & AppsA connected system to help manage diabetes