Pump Benefit ProgramsAn Easy Choice Made Easier
Flexible Payment Plan
We don’t want out-of-pocket cost to be the determining factor in your diabetes journey. Our flexible payment plan provides you with the opportunity to pay monthly.
Upgrade Program
Switch to Tandem through our Upgrade Program. Your previous pump must have at least six months remaining on the warranty. Includes a one-time fee of $999.
90-Day Return Policy
We stand by our pumps, but it's more important they meet your medical needs.*
Note: Tandem is unable to accept returns of pumps or supplies purchased through pharmacy benefit.
#1 in Overall Satisfaction by Healthcare Providers
You may be able to experience the life-changing benefits of Tandem automated insulin delivery for $0 out of pocket.
Seagrove Partners HCP Perspectives (Devices), September 2025 Insulin Delivery Section N=120.
Cost per day calculation reflects the average monthly out-of-pocket cost for pump and disposables necessary to utilize Tandem pump therapy over the life of the 48-month pump warranty. Assumes consumption of 10 infusion sets and cartridges per month.
$0 out of pocket claim based on direct orders from Tandem customers with commercial insurance from 1/1/2025-12/31/2025. Data on file. Actual cost may vary and is subject to individual insurance coverage.
The Support You Need, When You Need it
Once you’re part of the Tandem Diabetes Care Family, you gain access to valuable programs designed to help you get the most out of your pump experience.
Pump Loaner Program
Traveling and can’t easily receive shipments? Borrow a backup insulin pump for the duration of your trip.
24/7 Customer Support
Based in the United States, our support team is available 24 hours a day, 365 days a year.
Limited Warranty
We’re there for you! We can quickly replace your insulin pump to minimize any disruption to your therapy.
Take the First StepGet a Tandem Pump
Whether you're ready to get an insulin pump, or looking to check insurance coverage, you'll find everything you need here.
* 90-Day Return Policy applicable for customers ordering direct from Tandem in the United States. Return requires a valid, good faith medical reason confirmed by customer’s physician. See the Tandem Returned Goods Policy (United States) for more details.
Important Safety Information
RX ONLY. Tandem insulin pumps are intended for the subcutaneous delivery of insulin, at set and variable rates, for the management of diabetes mellitus in persons requiring insulin. Tandem insulin pumps are approved for individuals 6 years of age and older. Visit tandemdiabetes.com/safetyinfo for additional important safety information.