Tandem Diabetes Care is the only company that allows its customers to remotely add features on their in-warranty insulin pump without waiting for medical insurance to cover a new device.*
Access to pump updates is managed through the t:connect® customer portal, including requesting a new prescription, completion of any required online training, and checking the status of an update request. You can use your existing t:connect application log in credentials to access the portal. You will continue to use the original t:connect web application to upload and view your insulin pump data.