Touch Simplicity® Today Pump Access Program Details

This offer is available for eligible Animas and Roche customers with pump warranties that expire on or before September 30, 2019. A one-time payment of $999 is due prior to the pump being shipped. Payment plans are not available. Offer available through September 30, 2018.

A participant must be able to cover the costs of supplies for the duration of the Touch Simplicity Today Pump Access Program (“Program”), either through their current insurance plan or other standard payment options. Supplies can continue to be purchased through the participant’s current distributor. Purchase of supplies directly from Tandem is not required. Insurance verification and a prescription will be required to start the program. If, during the course of the program, a customer changes insurance, Tandem must be notified and another insurance verification must be completed. If the insurance no longer supports the program (e.g., Medicare, Medicaid and Tricare) the loaner pump must be returned to Tandem.

Upon purchase of a new Tandem pump at the end of the participant’s Animas or Roche warranty period and return of the Tandem pump used in the Program in good working condition, the $999 payment will be credited to support out-of-pocket or supply costs associated with their new Tandem pump.

Alternatively, if a participant decides not to conclude the Program by purchasing a new Tandem pump, they may return the Program pump and receive a pro-rated refund of the $999 payment based on the time the Program pump was in the their possession as set forth in the chart below. Refunds are issued following Tandem’s receipt of the Program pump in good working condition. If the Program pump is not returned within 30 days of the end of the Program period, the participant will be charged for the full list price of the pump within 30 days.




Less than 60 days $999 refund
Between 2 and 6 months $499 refund
Between 6 and 9 months $249 refund
More than 9 months No refund

Additional Disclosures

Pricing terms and conditions for the Touch Simplicity Today Program are subject to change at any time, without notice. Limitations apply. This offer is not available for people under 6 years of age. Offer is not valid for any patient insured or subject to reimbursement in any part by Medicaid, Medicare, Tricare, or any other federal or state health programs (such as medical assistance programs); members of a Kaiser Permanente® Health Plan, and any other health plan or insurance contract that prohibits this Program, any other state where prohibited by law, persons residing outside the United States and Puerto Rico, or otherwise where prohibited. Exclusions may apply based on applicable private insurance programs. The Touch Simplicity Today Program is available only for Roche Accu-chek and Animas customers who are 24 months or less from the end of their warranty period. Offer not available for out-of-warranty pumps. The warranty period of a customer’s existing Roche Accu-chek or Animas pump will apply to the Tandem pump received through the Touch Simplicity Today Program, but otherwise shall be in accordance with Tandem’s standard warranty.