This offer is available for eligible Animas and Roche customers with pump warranties that expire on or before September 30, 2019. A one-time payment of $999 is due prior to the pump being shipped. Payment plans are not available. Offer available through September 30, 2018.
A participant must be able to cover the costs of supplies for the duration of the Touch Simplicity Today Pump Access Program (“Program”), either through their current insurance plan or other standard payment options. Supplies can continue to be purchased through the participant’s current distributor. Purchase of supplies directly from Tandem is not required. Insurance verification and a prescription will be required to start the program. If, during the course of the program, a customer changes insurance, Tandem must be notified and another insurance verification must be completed. If the insurance no longer supports the program (e.g., Medicare, Medicaid and Tricare) the loaner pump must be returned to Tandem.
Upon purchase of a new Tandem pump at the end of the participant’s Animas or Roche warranty period and return of the Tandem pump used in the Program in good working condition, the $999 payment will be credited to support out-of-pocket or supply costs associated with their new Tandem pump.
Alternatively, if a participant decides not to conclude the Program by purchasing a new Tandem pump, they may return the Program pump and receive a pro-rated refund of the $999 payment based on the time the Program pump was in the their possession as set forth in the chart below. Refunds are issued following Tandem’s receipt of the Program pump in good working condition. If the Program pump is not returned within 30 days of the end of the Program period, the participant will be charged for the full list price of the pump within 30 days.