Loading a Cartridge
The insulin pump cartridge should be changed at least every three days. This process pairs hand-in-hand with infusion sets. Get comfortable loading the cartridge, then be sure to check out the infusion set page to walk you through the rest of the process.
You will learn Fill a Cartridge
- Steps to fill and install the cartridge
- Steps to fill the tubing
This will take approximately
6 minutes
Download Instructions
You will learn Cartridge Fill Expectations
- How to read the insulin gauge display
- The minimum amount of insulin required to fill
This will take approximately
2 minutes
Frequently Asked Questions
- Why am I getting a Cartridge Change Error?
- Why am I feeling resistance when filling my cartridge with insulin?
- What should I do if my cartridge is leaking or damaged?
- Why does my t:slim X2 insulin pump show less insulin than I put in?
- What are the best practices for using provided syringes and needle tips?
- Why can’t I get past the fill tubing step of the load sequence on my t:slim X2 insulin pump?
Ready to level up? Here are additional resources to support your training.
Pump Training Prepare for Training
This training has been designed to help familiarize you with your Tandem Diabetes Care products.
Pump Training Continuing Education
Here you’ll find more information about ongoing classes and the supportive Tandem Diabetes Care community.