• t:simulator Demo App as insulin pump training tool for school nurses and teachers

    Entrusting your child’s care with someone else (whether it be for school or daycare) can be hard for any parent. When your child has a chronic health condition, like type 1 diabetes, it is even harder to hand the reins over. One major resource that continually helps the Wheeler family, even though they are 10+ years into their diabetes journey, is the free t:simulator™ Demo App.
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    • Tech Tips
    | Sep 10, 2019, 09:37 AM
  • Tandem users have kept over 4 Million batteries out of Landfills

    Every day, Tandem pump users are doing their part to reduce, reuse, and recycle. As the only rechargeable insulin pumps on the market, Tandem insulin pumps have kept an estimated 4 million disposable batteries out of landfills since becoming available in 2012. We’re proud to do our small part to help reduce the number of disposable batteries going into our landfills.
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    • Company Update
    • Tech Tips
    | Apr 21, 2019, 09:20 AM
  • Tech Tips Instructional Video Series

    We've created a series of short instructional videos to highlight some of the features of the t:slim X2 insulin pump. Check out the first videos in this series!
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    • Company Update
    • Tech Tips
    | Dec 14, 2018, 12:42 PM
  • Using the Extended Bolus Feature in Real Life

    Ben Tzeel has lived with type 1 diabetes since 1999. He has a master’s degree in nutrition and is a registered dietitian. Read more about how he uses the Extended Bolus feature on his t:slim X2 Insulin Pump to bolus for high-fat meals.
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    • Tech Tips
    | Oct 9, 2018, 16:24 PM
  • Touchscreen Shortcut - Get back to the Home Screen with just one tap

    Did you know touching the Tandem logo on the front of your pump returns you to the Home Screen?
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    • Tech Tips
    | Jun 20, 2018, 12:19 PM
  • Printable Note for Flying with Your Pump

    Planning to travel by air with your insulin pump? Below is a link to a new printable note that we hope will help make your path through security smoother.
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    | Apr 1, 2018, 07:59 AM
  • Romancing the tone, taking control of the beep

    Looking for some freedom from interruptions? If you’re dealing with some ill-timed alerts, you have options. Thankfully, there are plenty of ways to reduce the inconvenience while making the most of your Tandem pump’s features.
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    • Tech Tips
    | Mar 10, 2018, 10:08 AM
  • Full manufacturing operations commence at new facility in San Diego

    Full manufacturing operations have begun at our new facility in San Diego! The 50,000-square-foot Barnes Canyon facility doubles our previous manufacturing capacity for both insulin pumps and cartridges in support of the our growing operations.
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    | Mar 9, 2018, 10:22 AM
  • We Have a Bolus for That!

    Whatever you call your bolus, the t:slim X2 and t:flex Insulin Pumps from Tandem Diabetes Care help you deliver it quickly and discreetly. So, wherever you wear your pump and whenever your cravings hit, go ahead and have just one, as long as you’re there...
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    | Dec 16, 2017, 14:00 PM
  • First t:slim X2 Insulin Pump Users Update Their Pumps from Home

    Upon FDA approval of Dexcom G5 Mobile CGM compatibility, thousands of existing t:slim X2 Insulin Pump users were able to add CGM integration to their pump from home using their personal computer, without waiting for their insurance to cover a new device. Just four weeks after launch of the software update, one-third of users have already updated their pumps via personal computer. Of the t:slim X2 Pump users who have taken advantage of the software update, more than 85% indicated they were satisfied or extremely satisfied with the update process.
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    | Sep 30, 2017, 15:17 PM
  • Emergency Evacuation – Insulin Pump Supplies Packing List

    In case you have to relocate, we’ve included a packing list of important items you may need if you are being evacuated and have limited time to pack. In the event that you or someone you know have difficulty accessing supplies for a Tandem pump, our Customer Technical Support team is available 24/7 at 1-877-801-6901 and can help you coordinate with local resources for assistance in your area.
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    • Company Update
    • Tech Tips
    | Sep 7, 2017, 13:24 PM
  • Off-The-Grid Charging Options to Power Your Pump in the Wild

    We often get questions about what happens when Tandem pumpers are out with their #tsliminthewild away from power outlets. Learn more about options for remote charging!
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    • Tech Tips
    | Jul 12, 2017, 17:48 PM
  • New t:connect Diabetes Management Application Portal for Healthcare Providers

    Last week, we went live with a new set of features on the t:connect® Application with the release of the t:connect HCP Portal. This update was developed based on feedback from hundreds of clinicians and focuses on making data management simpler and more efficient.
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    • Company Update
    • Tech Tips
    | Apr 14, 2017, 16:22 PM
  • First Ever Remote Software Update for Insulin Pump using a Personal Computer

    Last month we began rolling out our first-ever remote pump software update for t:slim Pumps purchased before April 2015 using the Tandem Device Updater! With the launch of this product, we are the first company to offer our customers the ability to add new features to their insulin pump from home using a personal computer.
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    • Company Update
    • Tech Tips
    | Apr 14, 2017, 16:21 PM
  • Customer Technical Support Specialists share what it’s like to work at Tandem

    Customer Technical Support Specialists at Tandem respond to and manage technical support calls and emails, helping troubleshoot issues for pump users and their families. They investigate problems on an individual basis, thoroughly document each issue, and collaborate with Tandem field representatives across the country to ensure that each patient receives a timely and satisfactory resolution. They are also customer advocates who represent the customer’s needs internally. They’re looking to grow their team.
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    • People Behind the Pump
    • Tech Tips
    | Mar 3, 2017, 17:00 PM
  • As the Weather Gets Colder, What Do You Do to Protect Your Gear from the Elements?

    The outdoor adventure crew at Connected in Motion has a few general suggestions that you can use, which may help keep your insulin safe when you are out in the cold this winter. And remember, Tandem insulin pumps are the only pumps with a temperature sensor that will warn you when the temperature inside the pump has reached a level that may have compromised the insulin in the cartridge.
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    • Tech Tips
    | Dec 8, 2016, 16:10 PM
  • Extend your holiday meal coverage with the Extended Bolus feature

    One of the most notable differences between insulin pump therapy and multiple daily injections is the ability to deliver an insulin bolus over an extended period of time. This can provide a great deal of flexibility and control when eating certain types of food, as well as when you’re eating over a longer period of time.
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    | Nov 22, 2016, 17:39 PM
  • Tandem Pump Users Share Charging Preferences

    In honor of Earth Day we asked 1,456 of our customers how and when they preferred to recharge their pumps. This is what we learned.
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    | Apr 21, 2016, 05:30 AM