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Important information about your next CGM order

We have received a number of good questions from t:slim X2™ and t:slim G4™ Pump users following the recent announcement of Dexcom’s new G6 CGM system. If you are enjoying the CGM integration on your pump, please read on to avoid interruption!

The new Dexcom G6 system is not compatible with Tandem pumps. Actually, there are no products currently on the market that are integrated with the new Dexcom G6 sensor. If CGM integration on your pump is important to you today, we recommend continuing to order the CGM supplies compatible with your device. Dexcom plans to continue shipping their G5 Mobile and G4 PLATINUM CGM sensors and transmitters for people with integrated devices.

PLEASE NOTE: Dexcom is requiring their Dexcom G5 and G4 users to upgrade to G6 UNLESS they indicate that they are using it with an integrated device. Please make it clear to Dexcom during your next CGM supply order that you use an integrated Tandem pump to ensure you continue receiving the CGM supplies that work with your product.

If they don’t know you use a CGM-enabled Tandem pump, you may automatically receive their new G6 system with your next order, which won’t integrate with your pump. We want you to continue enjoying integration if it is an important feature for you!

 As always, please feel free to call us at 1-877-801-6901 if you have questions.

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