Don’t wait! How to use your year-end benefits and get a new t:slim X2™ insulin pump today

Nov 11, 2019, 17:20 PM


A lot of people with type 1 diabetes are ready to buy their first (or next) insulin pump, but when it comes to making that purchase, they’re debating whether or not they should wait for the next, big FDA-approved product before taking the plunge.

Sound familiar? With Tandem Diabetes Care, there’s no need to wait. Since today’s t:slim X2 insulin pump is built for tomorrow’s technologies, you can purchase your t:slim X2 pump now and upgrade it via free software updates as new features are approved by the FDA.* This means that waiting for the next big thing isn’t your only option.

And it’s good to know that you may be able to use end-of-year insurance benefits to get a t:slim X2 insulin pump for less out of pocket, as long as your pump ships in 2019.

Your last chance to order a new pump and take advantage of your year-end benefits could be as early as December 6, 2019, so don’t wait

Follow these three easy steps and use this year’s benefits to get a new t:slim X2 insulin pump:

  1. Check your end-of-year insurance benefits

    Find out if you have unused funds in your flexible spending account (FSA), or if you’ve maxed out your insurance deductible. If so, you may be able to get a new pump in 2019 for little to no money out of pocket. Keep in mind that these benefits don’t carry over to next year, and the process can take a few weeks. Be sure to start the process before December 6, 2019 to help ensure you don’t miss out on your benefits.

  1. Talk to your healthcare provider

    Discuss pump therapy with your healthcare provider to ensure it is the right fit for you. Open communication with your healthcare provider is key in getting a t:slim X2 pump shipped in time to use this year’s benefits. Jazzmin Bautista, supervisor for customer sales support for Tandem, said:

    “I would recommend patients connect with their healthcare providers as soon as possible to make them aware that documents will be requested which are time sensitive. This will give patients the best chance at getting a t:slim X2 pump approved by insurance and shipped out by year end.”

  1. Start the pump purchase process

    Fill out this online form to get the process started. Once we receive the information, we’ll work with your insurance company to determine your benefits and with your healthcare provider to coordinate your t:slim X2 pump prescription.

  2. Get started

Regardless of the time of year, with the t:slim X2 pump, you won’t need to replace it when the next big features arrive. And while you wait for future software updates, you’ll have instant access to Basal-IQ® technology, which predicts and helps prevent lows with zero fingersticks.†

* Additional feature updates are not currently available for the t:slim X2 pump with Basal-IQ technology and are subject to future FDA approvals. A prescription and additional training may be required to access certain future software updates. Offer only available to customers who reside in the United States, who are in warranty at the time they update their pump and who purchased a t:slim X2 insulin pump on or before December 31, 2020. Tandem may discontinue select software and features over time at its discretion. This is a limited time offer and Tandem reserves the right to discontinue this program at its discretion.

†Zero fingersticks required when using the t:slim X2 pump with Dexcom G6 Continuous Glucose Monitoring (CGM) integration.  If glucose alerts and CGM readings do not match symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions. 

Important Safety Information