Our Response to Animas’ Exit from the Insulin Pump Market

Oct 05, 2017

We believe competition is important to push companies to constantly innovate for people with diabetes and provide the highest level of quality and service at a reasonable price. For that reason, we are disappointed by this week’s news that Animas is exiting the U.S. pump market and have designated Medtronic as a preferred partner to transition customers.

Not only have patients lost a popular pump option this week, we also believe this kind of arrangement has the potential to limit patient access to evolving technology in the future.

We feel it’s important to point out that Animas customers are not obligated to get their next pump from any specific company, and should not make their next pump decision by default, based on this new arrangement. Having diabetes isn’t a choice. How people manage it should be. We encourage Animas customers to explore their options and choose the pump that best meets their needs.

Tandem is now the only company currently offering an insulin pump that integrates with the Dexcom G5 Mobile CGM, approved for making treatment decisions without fingersticks (only two fingerstick CGM calibrations required per day). Dexcom sensor integration is a feature many chose Animas for with the launch of their original VIBE Pump with Dexcom G4 PLATINUM CGM integration and the anticipated VIBE Plus Pump with Dexcom G5 Mobile CGM. It is also the reason so many patients have already chosen Tandem’s t:slim X2 Pump.

We welcome the opportunity to help any current Animas customers continue enjoying the benefits of an insulin pump with Dexcom sensor integration when they are ready for a new pump. We know change can be stressful, particularly when it is unexpected, and we are here to help in whatever way we are able.

For a limited time, eligible Animas pump users can use a Tandem insulin pump for the remainder of their Animas warranty, up to 24 months, for a one-time payment of $999. This amount can be credited to the purchase of a new Tandem pump and/or supplies at the end of their current pump warranty period. More information is available at www.tandemdiabetes.com/special-offers.