Planning to travel by air with your insulin pump? Below is a link to a new printable note that we hope will help make your path through security smoother.
Click here to access our new air-travel note that you can carry with you and share with the TSA or airport representative.
We want to make this as useful as possible, so we’d love to hear how it works for you during your holiday travel. Please share your feedback with us by emailing email@example.com so we can improve this tool in the future.
Your device is safe for use during air travel and complies with FAA wireless transmission standards. It is also designed to withstand common electromagnetic interference and can be safely carried through metal detectors.
We recommend disconnecting at the infusion site and asking the security agent for an alternative screening method. If you prefer to stay connected, you can notify the agent about your pump and request to go through a standard metal detector wearing your pump.
Your Tandem insulin pump should NOT be put through machines that use X-rays, including airline luggage X-ray machines and full-body scanners.
Whichever you choose, be sure to inform security screeners that you wear an insulin pump and are carrying diabetes supplies.
More on the blog: Travel Easily with Tips from Kerri Sparling!
*If you are outside of the U.S. and need to contact customer support, please call +1-858-255-6269.
From time to time, we may pass along: suggestions, tips, or information about other Tandem Insulin Pump user experiences or approaches to the management of diabetes. However, please note individual symptoms, situations, circumstances and results may vary. Please consult your physician or qualified health care provider regarding your condition and appropriate medical treatment. Please read the Important Safety Information linked below before using a Tandem Diabetes Care product.