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Your pump must be in-warranty and you have completed the initial pump training process to be eligible for software updates. To check if your pump is in-warranty, please visit Tandem Source.

Entering your weight and total daily insulin (TDI) allows Control-IQ technology to start working right away.

If you see any of these error messages on your mobile app, you can attempt to resolve the issue on your own by completing each of the steps here.

This article will help you start and stop your Dexcom G7 continuous glucose monitor (CGM) session with the Tandem Mobi system.

The replacement pump you received may have software features that were not included on your original t:slim X2 insulin pump. See what has changed and review the instructions on how to get started with your replacement pump.