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Dashboard Screen Grayed Out on Tandem Mobi Mobile App
The Dashboard screen graph displays high glucose threshold, glucose target range, and low glucose threshold along with sensor glucose readings and active BG entries.
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Data Security While Using the Tandem t:slim Mobile App
We use the latest security technologies, including encryption, to protect and preserve your data.
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Connection Tips for the Tandem Mobi System
Here are some steps to take if the continuous glucose monitoring (CGM) sensor, Tandem Mobi insulin pump, or Tandem Mobi mobile app are unable to communicate with each other.
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Tandem Source Message: No Active Devices on Account
If there are no active insulin pumps associated with your account within the Tandem system, this message will appear on the My Pump screen.
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Bolus Delivery Alerts on the Tandem t:slim Mobile App
All pump alerts and alarms will display in the Notifications section of the mobile app.
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