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The system will notify you every 5 minutes until acknowledged by tapping OK in the app, and then every 2 hours if the issue persists.

A single CGM sensor cannot be connected to your insulin pump and Dexcom receiver at the same time. Learn how to disconnect your sensor from your receiver.

These smartphone settings must be established to ensure and maintain system compatibility. Learn more.

The pump's touchscreen can be tested to confirm that all areas are working properly. Learn more about how to test your pump screen.

If you are experiencing calibration issues, please contact Dexcom Customer Support or submit a service request for a replacement sensor.