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How to Share Tandem Source Reports with Your HCP

Navigate to the Account Settings screen by clicking the blue circle on the top right of your Tandem Source account.

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Air Bubbles in Your Tubing

While air bubbles themselves will not harm you, there could be a risk of high glucose (BG) if air is infused in your body instead of insulin.

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How to Stop Sharing Data with a Healthcare Professional

This article explains how to stop sharing data with a healthcare professional.

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Failed to Link Your Pump

If you log into the mobile app and attempt to pair your pump, you may see this error if your pump is associated with a different e-mail address than the one you used to sign in.

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Data Sharing Capability with the Tandem Source Platform

Uploads do not happen in real time and Tandem Source is not intended to be used as a tool for remote monitoring for caregivers.

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