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To ensure that the mobile app works as expected, we recommend disabling automatic operating system updates on your smartphone. Learn how.

If you need to stop using your pump for a period of time, you can place the pump in storage mode by following these steps.

Tandem Diabetes Care insulin pumps are tested by a third party for verification that our security measures are adequate.

This error indicates the Tandem Source platform was unable to connect to the t:slim X2 insulin pump.

To use the feature that allows you to bolus from your smartphone on the mobile app, you’ll need to enable your smartphone’s security settings.