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App Conflicts: Tandem t:slim Mobile App Disabled Notification

If you have both the Tandem t:slim mobile app and Tandem Mobi mobile app installed on your smartphone, the Tandem t:slim mobile app will be disabled and you will receive this warning.

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Pump Screen Timeout on the t:slim X2 Insulin Pump

The Screen Timeout is the amount of time your pump screen stays on after the last interaction you have with it.

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How to Log In to the Tandem Source Platform

Use these steps to log in to your Tandem Source account.

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Auto-Off Alarm on the t:slim X2 Insulin Pump

If the Auto-Off Alarm is turned on in your pump, it may cause you to receive an Auto-Off Warning when you are not expecting it — which will stop all insulin delivery.

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Sharing New or Updated Contact Information with Tandem Diabetes Care

Keeping your information up to date is important. You can always update your personal information and shipping address as well as your emergency contact information anytime on Tandem Source.

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