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Pump & IOB Reset Alarm on the Tandem Mobi System
If you receive “Pump & IOB Reset" alarm on your Tandem Mobi app screen, it means your pump has experienced a reset. Learn more about what to do when your pump resets.
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Using a Dexcom Receiver to View Your CGM Data
The Dexcom CGM sensor can only be paired with one medical device (either a Dexcom receiver or a Tandem insulin pump) and one consumer device (phone or tablet) at the same time.
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Identifying the Level of Insulin in the Tandem Mobi Cartridge
The Tandem Mobi cartridge has raised lines and numerical markings to show insulin fill level.
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Access to Basal-IQ After Updating Your Pump Software to Control-IQ Technology
Once you have updated your pump from Basal-IQ technology to Control-IQ technology, you cannot change your pump back to an earlier software version.
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How to Beat Alarm Burnout
On one hand, alerts and alarms are critical because they let the user know when they need to take action. But too many alerts and alarms can lead to alarm burnout.
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