Once you complete all preliminary steps via the Tandem Source platform, please follow this three-step process to update your pump software. Learn More.

Alerts display automatically on your t:slim X2 pump to notify you about safety conditions. Learn more about some common alerts and what they mean.

The system will notify you every 5 minutes until acknowledged by tapping OK in the app, and then every 2 hours if the issue persists.

A single CGM sensor cannot be connected to your insulin pump and Dexcom receiver at the same time. Learn how to disconnect your sensor from your receiver.

These smartphone settings must be established to ensure and maintain system compatibility. Learn more.