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Failed to Link Your Pump

If you log into the mobile app and attempt to pair your pump, you may see this error if your pump is associated with a different e-mail address than the one you used to sign in.

Tandem t:slim Mobile App
Data Sharing Capability with the Tandem Source Platform

Uploads do not happen in real time and Tandem Source is not intended to be used as a tool for remote monitoring for caregivers.

Tandem Source
Support Center | Tandem Diabetes Care

Our articles, videos, and resources can help answer many of your pumping and diabetes related questions.

Connect Your New Pump | Tandem Diabetes Care

To enhance functionality and utilize all available features, please follow the integration instructions provided below to connect your CGM sensor to your Tandem Diabetes Care replacement pump.

FreeStyle Libre 3 Plus Sensor Readings on the t:slim X2 Insulin Pump

The FreeStyle Libre 3 Plus sensor sends readings to your t:slim X2 insulin pump every 1 minute. Control-IQ+ technology adjusts insulin delivery every 5 minutes.

t:slim X2 Insulin Pump