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Set Up Your New Pump | Tandem Diabetes Care

For a seamless start with your replacement Tandem Diabetes Care insulin pump, please take a moment to read through and follow these setup instructions.

Control-IQ Alerts on the t:slim X2 Insulin Pump

Alerts display automatically on your t:slim X2 pump to notify you about conditions that need your attention.

t:slim X2 Insulin Pump
Battery Fluctuations on Your t:slim X2 Insulin Pump

If your pump’s battery level indicator experienced a large drop (>25%) or large increase (>10%) while not plugged in within a 2-hour period, this is normal battery behavior.

t:slim X2 Insulin Pump
Pump & IOB Reset Alarm on the Tandem Mobi System

If you receive “Pump & IOB Reset" alarm on your Tandem Mobi app screen, it means your pump has experienced a reset. Learn more about what to do when your pump resets.

Tandem Mobi System
Using a Dexcom Receiver to View Your CGM Data

The Dexcom CGM sensor can only be paired with one medical device (either a Dexcom receiver or a Tandem insulin pump) and one consumer device (phone or tablet) at the same time.

Dexcom G6