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Using a Dexcom Receiver to View Your CGM Data

The Dexcom CGM sensor can only be paired with one medical device (either a Dexcom receiver or a Tandem insulin pump) and one consumer device (phone or tablet) at the same time.

Dexcom G6
Access to Basal-IQ After Updating Your Pump Software to Control-IQ Technology

Once you have updated your pump from Basal-IQ technology to Control-IQ technology, you cannot change your pump back to an earlier software version.

Automated Insulin Delivery
How to Beat Alarm Burnout

On one hand, alerts and alarms are critical because they let the user know when they need to take action. But too many alerts and alarms can lead to alarm burnout.

t:slim X2 Insulin Pump
Unable to Connect to Pump Error

This error indicates the Tandem Source platform was unable to connect to the t:slim X2 insulin pump.

Tandem Source
Tandem Pumps are Protected from Malicious Activity

Tandem Diabetes Care insulin pumps are tested by a third party for verification that our security measures are adequate.

t:slim X2 Insulin Pump