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Get StartedYour positively different journey starts today

Whether you're ready for a new pump or just looking to check your coverage, everything you need is right here.

Check My Coverage

Determine your coverage and benefits before ordering a t:slim X2 pump.

(833) 509-3598

I Want an Insulin Pump

Download and fill out the required forms to start the process of getting a pump.

Get a Pump
Gear

How it Works

A Tandem representative will contact you within two business days to confirm your information. We will then reach out to your healthcare provider to complete the necessary paperwork. During this process, your representative will provide you with regular status updates.

Pump Specialist

Questions?

If you have questions or need assistance, please call us at (833) 509-3598. Our Pump Specialists are available Monday - Friday from 8 am to 6 pm (Eastern Time).

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Mail or Fax Your Paperwork

Getting started is still simple. Just follow the instructions below to mail or fax your information to us. Or you can always call us and our Pump Specialists can take your information over the phone.

1

Complete and Sign Forms

Download and add your information to both the Patient Information Form and Statement of Medical Necessity.

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Insurance Information

Send the completed forms and a copy of your insurance card (front and back) via mail or fax to (833) 509-3599.

Patient Information Form