Search Results
Troubleshooting an Occlusion Alarm on the t:slim X2 Pump
Your pump will declare an occlusion alarm when it detects a blockage preventing insulin delivery.
Support
How to Turn Control-IQ Technology On and Off
To learn about how to turn Control-IQ technology on or off on your t:slim X2, watch the video or review these steps.
Support
Eligibility for Software Updates
Your pump must be in-warranty and you have completed the initial pump training process to be eligible for software updates. To check if your pump is in-warranty, please visit Tandem Source.
Support
Control-IQ Technology Menu Inputs: TDI and Weight
Entering your weight and total daily insulin (TDI) allows Control-IQ technology to start working right away.
Support
Healthcare Provider Access to Your Tandem Source Reports
Follow our steps to authorize your healthcare provider to view your Tandem pump data.
Support