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Once you have updated your pump from Basal-IQ technology to Control-IQ technology, you cannot change your pump back to an earlier software version.

On one hand, alerts and alarms are critical because they let the user know when they need to take action. But too many alerts and alarms can lead to alarm burnout.

This error indicates the Tandem Source platform was unable to connect to the t:slim X2 insulin pump.

Tandem Diabetes Care insulin pumps are tested by a third party for verification that our security measures are adequate.

The t:connect web application (pump users), t:connect HCP web application, and t:connect uploader were officially retired as of September 2024.