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Tandem t:slim Mobile App Error: Unable to Reach the Cloud
This error appears when your mobile device is unable to connect with our cloud server. To fix this issue, try these steps.
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No Software Updates Available
You can check for software updates for your Tandem insulin pump under the My Pump section of Tandem Source.
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Compatibility of the Smartphone Bolus Feature in the Tandem t:slim Mobile App
While the Tandem t:slim mobile app can be downloaded to all smartphones, the feature that allows you to bolus from your smartphone is only available on compatible smartphones.
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Calculating Time in Range: Glucose Targets and Limits
Programmed glucose targets and limits in the mobile app and Tandem Source platform are used to calculate Time in Range (TIR) percentages.
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Enable Smartphone Notifications to Receive Alerts from Your Mobile App
Follow these steps to receive notifications from the mobile app on your smartphone.
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