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Power Source Alerts on the t:slim X2 Insulin Pump

The Power Source Alert indicates that the pump is having difficulty charging.

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How to Deliver a Bolus with the Tandem t:slim Mobile App

Learn more about how to deliver a bolus on the Tandem t:slim mobile app.

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Tandem t:slim Mobile App Error: Unable to Reach the Cloud

This error appears when your mobile device is unable to connect with our cloud server. To fix this issue, try these steps.

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Water-Resistance Rating on the Tandem Mobi System

Tandem Mobi is water-resistant to a depth of 8 feet (2.4 meters) for up to 2 hours (IP28 rating) when a cartridge is loaded.

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Age Requirement for Control-IQ+ Technology

Tandem insulin pumps with Control-IQ+ technology are indicated for use by people 2 years and older.

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