Brittney, diagnosed 2008

Tandem Device Updater The pump that gets updated, not outdated

Software Updates

Update the software on your in-warranty insulin pump without having to purchase a new device*

Diabetes technology evolves at a rapid pace. Software updates during the four-year warranty of a Tandem Diabetes Care insulin pump allow pump users the opportunity to add new features, when available, to their insulin pump at their convenience.

How it Works

Once all preliminary steps are completed, you will connect your insulin pump to a compatible computer and launch the Tandem Device Updater application.

Updating Software

Available Updates

Check with your Customer Support team to see what software versions are currently available for your pump, learn about potential requirements, and confirm eligibility.
Contact Support

Download Updater

The Tandem Device Updater application runs on your computer and allows you to update your pump software. If already installed, please download again to ensure it is the current version.

Support Resources

System Requirements

In order to install the application, you will need a desktop computer, internet connection, and admin­istrator rights. Please review the additional technical requirements.

Supported Systems

  • Microsoft Windows 10 (64 bit)
  • Microsoft Windows 11
  • Mac OS Monterey (v.12.x)
  • Mac OS Big Sur (v.11.0.x)
  • Mac OS Catalina (v10.15.x)

Minimum Requirements

  • 1 GB RAM
  • 1 GB of available disk space
  • x86 compatible 1.6 GHz processor
  • USB 1.1 port or later
  • 1024 x 768 pixel screen resolution