Tandem Source | Tandem Diabetes Care

The Tandem Source platform is the go-to location for you to see important diabetes therapy data, reorder supplies, and update your pump software.

Software Updates

Tandem Source is your location to update the software* on your Tandem Diabetes Care insulin pump. Software updates are now part of the easy-to-use Tandem Source dashboard.

Convenient Supply Ordering

Easily order infusion sets and cartridges for your insulin pump, and get near real-time order information and tracking, when ordering through Tandem Diabetes Care.

Data Uploads

Upload your pump data wirelessly from a Tandem mobile app^† or through the web-based uploader and work with your healthcare provider to spot trends and make adjustments.

Three Easy Reports

Having all of your therapy data in one convenient platform can help with successful diabetes management. No more switching between dashboards and websites.

Overview

Provides an overview of the therapy data from your insulin pump.

Daily Timeline

Shows glucose readings, basal insulin delivery, and boluses over time.

Pump Settings

Displays the pump settings, including Personal Profiles and predictive technology.

Tandem Pump Users

Go to the Source

To upload your pump data and view reports, log in to Tandem Source using your existing credentials.

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What's next?

Whether you're ready to get a Tandem insulin pump, or looking to check insurance coverage, you’ll find everything you need here.

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Support Resources

* Future updates for all or some Tandem products may not be developed and may not be offered everywhere and would be subject to applicable regulatory approvals. Software updates are only available to customers who are in warranty at the time they update their pump. Additional training may be required to access certain software updates. Charges may apply. Tandem may discontinue select software and features over time at its discretion.

† The information on the paired mobile app display may not be identical to the current status of your pump. Wireless uploads from the mobile app to the cloud-based Tandem Source platform require a compatible phone and an internet or wireless data connection. Uploads to Tandem Source do not take place in real time and should not be relied upon by healthcare providers or caregivers for remote patient monitoring. Standard carrier data rates may apply.

Important Safety Information
t:connect mobile app: The t:connect mobile app is intended to be a secondary display for compatible Tandem Diabetes Care insulin pumps and is capable of wirelessly uploading pump data it receives into the t:connect web application. The t:connect mobile app is not intended to control an insulin pump and is not intended to be a replacement for the information displayed on your insulin pump. Dosing decisions should not be made based on the secondary display device. The user should follow instructions on the continuous glucose monitoring system and insulin pump. This secondary display device is not intended to replace self-monitoring practices as advised by a physician.

The Tandem Source platform is intended for use by individuals with diabetes mellitus who use Tandem Diabetes Care insulin pumps, their caregivers, and their healthcare providers in home and clinical settings. The Tandem Source platform supports diabetes management through the display and analysis of information uploaded from Tandem insulin pumps.

Tandem Source The go-to diabetes management platform