How to Resume Therapy

Congratulations! You just completed a software update. To confirm the update process was successful, tap OPTIONS from the Home screen on your pump, My Pump, Pump Info, and then the down arrow to check the software version.

Reminder: The Insulin on Board (IOB) was reset to zero as part of the software update process.

Woman clicking on laptop screen A

Confirm Pump Settings

Incorrect settings can result in over delivery or under delivery of insulin. Confirm that the personal settings, date, and time are correct after the software update is complete. Closely monitor your blood glucose and insulin delivery to ensure your symptoms match your therapy data.

B

Load a Cartridge

Now that the software update is complete, the cartridge will need to be changed before insulin delivery can be resumed.

C

Resume or Start a Sensor Session

If you had an active sensor session before starting the software update, your session is still active, but you will not see a continuous glucose monitoring (CGM) graph until your session is manually resumed through the t:slim X2 pump:

  • Tap OPTIONS, My CGM, and then Start Sensor
  • For a Dexcom G6 sensor, tap Skip when prompted to enter a Sensor Code
  • For a Dexcom G7 sensor, enter the Pairing Code as prompted
  • After a few minutes, your insulin pump will resume your current sensor session and your CGM readings will appear on the Dashboard
Pairing screen on mobile app D

Pair Mobile App

If you do not use the Tandem t:slim mobile app with your insulin pump, then you can skip this step. Otherwise, tap OPTIONS from the Home screen, Device Settings, and then Bluetooth Settings to confirm that the Mobile Connection is still enabled. If not, the mobile app will need to be paired again to your pump.

Software Updates

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