The Tandem Source platform generates some reports using only a "complete therapy day" — at least 18 hours of cumulative basal data — to ensure daily averages are represented accurately. If fewer than 18 hours of data are uploaded, Tandem Source treats that day as incomplete.
What Causes Incomplete Data
- May occur when the pump is connected to a computer for data upload
- May occur on the first day of pump use
- May include whole days before the pump was used
- May include an extended period of discontinued pump therapy (e.g., pump was placed in storage mode as described in the appropriate pump user guide)
How Incomplete Days are Processed
- Data for incomplete days is included in calculations (e.g., average CGM, Time in Range percentage)
- Daily statistics totals (e.g., total daily dose) exclude incomplete days
- Both incomplete days and their data are excluded from calculations using the entire selected date range (e.g., the average daily dose is calculated using only complete days and only basal data collected on those days)
