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Customers who purchase their infusion sets and cartridges directly from Tandem may place supply reorders using Tandem Source.

Pairing is only permitted between one smartphone and one t:slim X2 pump at any time.

Programmed glucose targets and limits in the mobile app and Tandem Source platform are used to calculate Time in Range (TIR) percentages.

A key safety feature is that you must have phone authentication enabled prior to using the bolus feature on the Tandem t:slim mobile app.

You can check for software updates for your Tandem insulin pump under the My Pump section of Tandem Source.