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If you are unable to access the smartphone that is paired to your t:slim X2 insulin pump, you can securely pair your pump with the mobile app on another smartphone after you unpair the original smartphone from your pump.

If there are no active insulin pumps associated with your account within the Tandem system, this message will appear on the My Pump screen.

All pump alerts and alarms will display in the Notifications section of the Tandem t:slim mobile app.

In order to use the FreeStyle Libre 3 Plus with the t:slim X2 insulin pump, you must have a compatible smartphone and pair with the Tandem t:slim mobile app.

While the Tandem t:slim mobile app can be downloaded to all smartphones, the feature that allows you to bolus from your smartphone is only available on compatible smartphones.