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Updating us when you have a change in insurance coverage will streamline the processing of your future orders.

Software updates for your pump continue to be managed using Tandem Source and require your pump physically plugged into a personal computer. Pump software updates can not be completed through the mobile app.

Check out these useful tips for helping kids and teens manage type 1 diabetes in our educational guide for diabetes management for parents.

If your pump shut down in the middle of a CGM session, you can rejoin your existing sensor session after you turn the pump back on. Learn more.

When using the Tandem t:slim Mobile App version 2.9.1 for Android, the screen layout may appear incorrect if the device’s operating system (OS) language is set to a right-to-left (RTL) language.