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If you are a t:slim, t:slim G4, or t:flex pump user, you will be able to report issues online here.

Life is better with options, which is why the t:slim X2 insulin pump is compatible with multiple continuous glucose monitoring (CGM) sensors. Learn more.

There may be times that you choose to enter a glucose value into the bolus calculator without delivering a bolus. These steps will take you through this process.

The Tandem Source platform generates some reports using only a "complete therapy day" — at least 18 hours of cumulative basal data — to ensure daily averages are represented accurately.

Alert 29 is triggered when the pump goes approximately 20 minutes without pairing with the intended Dexcom G7 sensor.