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This section provides important information about how to update the pump software on your Tandem Diabetes Care insulin pump.

Learn the differences between hypoglycemia and hyperglycemia and what that means if you have type 1 or type 2 diabetes.

Here are some steps to take if the continuous glucose monitoring (CGM) sensor, Tandem Mobi insulin pump, or Tandem Mobi mobile app are unable to communicate with each other.

If you see any of these error messages on your mobile app, you can attempt to resolve the issue on your own by completing each of the steps here.

You can also stop a bolus anytime during delivery until the bolus is completed.