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Read our troubleshooting steps to follow if your Screen On/Quick Bolus button is not working.

Alerts display automatically on your t:slim X2 pump to notify you about safety conditions. Learn more about some common alerts and what they mean.

The Bluetooth setting on the t:slim X2 insulin pump must be enabled to allow the mobile app to communicate with the pump.

If you are having difficulty keeping your Dexcom CGM connected with your t:slim X2 insulin pump, it may be because your Dexcom transmitter is linked with your Dexcom receiver instead of your t:slim X2 pump.

Learn more about how to troubleshoot when pump data is not uploading to Tandem Source.