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These smartphone settings must be established to ensure and maintain system compatibility. Learn more.

If you log into the mobile app and attempt to pair your pump, you may see this error if your pump is associated with a different e-mail address than the one you used to sign in.

Once you complete all preliminary steps via the Tandem Source platform, please follow this three-step process to update your pump software. Learn More.

The insulin level indicator is found in the upper right corner of the Tandem Mobi app Dashboard.

When you uninstall the Tandem t:slim mobile app, you won’t be able to view your pump data on the app. However, you will not lose any data from your pump or any data that was uploaded to Tandem Source by the mobile app.