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If you log into the mobile app and attempt to pair your pump, you may see this error if your pump is associated with a different e-mail address than the one you used to sign in.

If the Auto-Off Alarm is turned on in your pump, it may cause you to receive an Auto-Off Warning when you are not expecting it — which will stop all insulin delivery.

On one hand, alerts and alarms are critical because they let the user know when they need to take action. But too many alerts and alarms can lead to alarm burnout.

Learn more about how to handle a pump reset alarm.

The world’s smallest, durable automated insulin delivery system, can be worn almost anywhere, giving you greater discretion, comfort, and options for how you manage your diabetes.