t:connect Web Application | Tandem Diabetes Care

The t:connect web application simplifies the way you track data, making it easier to spot glucose trends and adjust settings.*

Fast Data Uploads

Using the uploader software, quickly upload data from your Tandem pump or supported blood glucose (BG) meter without disconnecting or interrupting insulin delivery.

Full Color Interface

Color coding, simple graphs, and multi‑dimensional reports make it easy to spot trends.

Precise Data

Get accurate reports by combining glucose readings from your insulin pump and compatible CGM sensor^† or compatible BG meter.

Personalized Reports

Quickly generate personalized, custom reports to discuss with your healthcare team to better manage your diabetes.

Flexible Platform

The t:connect web application is compatible with multiple operating systems and many popular BG meters.

See System Requirements

Freedom to Deliver

The t:connect mobile app frees you to bolus from your smartphone^‡ and stay informed of your diabetes management without touching your t:slim X2 pump. That increased flexibility means you can choose to wear your pump in more places.

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Start fine tuning your diabetes management

The t:connect web application is your go-to platform for managing your diabetes therapy data. Just download and install the t:connect uploader software on your computer and begin uploading your pump data.

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System Requirements

You will need administrator rights to install the t:connect uploader on your laptop or desktop computer. In order to use the t:connect web application, you will also need an internet connection and software that can view, print, and save PDF files. Please review all technical requirements.

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Supported Operating Systems

Microsoft Windows 11
Microsoft Windows 10 (64 bit)
Mac OS 11 (Big Sur)
Mac OS 12 (Monterey)

Supported BG Meters^§

OneTouch Verio IQ
Accu-Chek Compact Plus
FreeStyle Lite or Freedom Lite^{^}

Web Browser Requirements

JavaScript must be enabled
Cookies must be enabled
Pop up blockers must be disabled
Supported on Edge (latest)
Supported on Chrome (latest)
Supported on Safari (latest)

Supported Insulin Pumps

t:slim X2 insulin pump
t:slim insulin pump
t:slim G4 insulin pump
t:flex insulin pump

* Discuss with your healthcare provider how you should use data from the t:connect web application to help manage your diabetes. Incorrect use might lead you to misunderstand the information provided by the t:connect web application. CGM data requires a CGM-enabled Tandem insulin pump.

† CGM sold separately.

‡ Bolus delivery from the t:connect mobile app requires a compatible smartphone model and operating system, an app update, a remote software update on the customer’s t:slim X2 insulin pump and additional training. Only available to customers who reside in the United States.

§ Blood glucose meters are only supported on Microsoft Windows operating systems.

^ Freedom Lite is only currently supported on Windows 10 OS. LifeScan OneTouch UltraMini and Ultra 2 are currently only supported on Windows 7 OS.

Important Safety Information
RX ONLY. The t:slim X2 insulin pump with interoperable technology is intended for the subcutaneous delivery of insulin, at set and variable rates, for the management of diabetes mellitus in people requiring insulin. The pump is able to reliably and securely communicate with compatible, digitally connected devices, including automated insulin dosing software, to receive, execute, and confirm commands from these devices. The pump is intended for single patient use. The pump is indicated for use with NovoLog or Humalog U-100 insulin. The pump is indicated for use in individuals 6 years of age and greater. Users of the pump must: be willing and able to use the insulin pump and all other system components in accordance with their respective instructions for use; test blood glucose levels as recommended by their healthcare provider; demonstrate adequate carb-counting skills; maintain sufficient diabetes self-care skills; see healthcare provider(s) regularly; and have adequate vision and/or hearing to recognize all functions of the pump, including alerts. The t:slim X2 pump must be removed before MRI, CT, or diathermy treatment. Visit tandemdiabetes.com/safetyinfo for additional important safety information.

t:connect mobile app: The feature set available within the t:connect mobile app is dependent on the pump software version and the compatible smartphone’s model and operating system (OS).

The Display and Data Upload feature set provides a secondary display of pump and continuous glucose monitoring (CGM) information, including display of your pump alerts and alarms, and enables wireless uploading of pump and CGM data to the Tandem cloud through an internet or wireless data connection. Standard carrier data rates may apply.
The Bolus Delivery plus Display and Data Upload feature set additionally allows users to request, stop, and cancel a bolus on the pump from the t:connect mobile app. At least one smartphone security setting must be enabled to utilize the Bolus Delivery feature of the t:connect mobile app.
WARNING: Always rely on your pump to make therapy decisions when using a smartphone that is incompatible with the Bolus Delivery feature.
PRECAUTIONS: Always rely on your pump to make therapy decisions if using a smartphone that is incompatible, the smartphone is lost or damaged, or the smartphone loses Bluetooth® connectivity with your pump. Important pump alerts and alarms are only received as app notifications when enabled and the app is either active or running in the background.

t:connect Web ApplicationSpot trends that can help you better manage your diabetes