• Getting started is simple.

    Three simple steps will get you started. Following the instructions below will give us everything we need to help you find out about your insurance coverage, and get you started with a new t:slim® Insulin Pump.

    Icon - Step 1

    Complete and sign both the "Patient Information/AOB" and "Health and Product Questionnaire" forms.

    Icon - Step 2

    Make a copy of the front and back of your insurance card.

    Icon - Step 3

    Fax or mail the above items to Tandem Diabetes Care.

  • Forms

    The "Patient Information/AOB" form provides us with contact information for you, your healthcare provider, and your insurance company. It also grants Tandem Diabetes Care, and our authorized distributors or agents, your written permission to contact them on your behalf.

    Patient Information/AOB Form

    Health and Product Questionnaire

    What happens next?

    We will contact you within two business days to confirm that we have received your completed paperwork. We will work with your insurance company to determine your benefits and with your healthcare provider to complete a Statement of Medical Necessity. We will contact you regularly with status updates.

    Have questions? Call us. 1-877-801-6901

  •  Icon - Mail

    Return forms by mail:

    ATTN: Customer Sales Support
    Tandem Diabetes Care
    11045 Roselle Street
    San Diego, CA 92121


     Icon - Fax

    Return forms by fax:

    (855) 875-4648
  • The t:slim® Insulin Delivery System is intended for the subcutaneous delivery of insulin, at set and variable rates, for the management of diabetes mellitus in persons requiring insulin, for individuals 12 years of age and greater. t:slim Pump is available for sale by or on the order of a physician.