Animas Customers

We know change can be stressful, particularly when it is unexpected. It is important to know that you are not obligated to get your next pump from any specific company. We can help.


The t:slim X2 Pump

Our simple-to-use t:slim X2™ Insulin Pump is the only available pump that is compatible with Dexcom G5® Mobile CGM, the sensor many Animas users already know and love. The t:slim X2 Pump is 38% smaller than current Medtronic models and is approved for use by people as young as 6 years old.1-4



Remote Updates

The t:slim X2 Pump is also the only pump capable of adding new features through remote software updates as they are approved by the FDA. Any new features approved for the t:slim X2 Pump in 2018 will be available to all t:slim X2 Pump users to add to their pumps at no cost using a personal computer!* 



Welcome Programs for Animas Customers

Both Tandem Diabetes Care and Dexcom have welcome offers available for eligible Animas pump users.

Touch Simplicity® Today Pump Access Program

For warranties ending on or before September 30, 2019

For a limited time, eligible Animas pump users with warranties that expire on or before September 30, 2019 can use a Tandem insulin pump for the remainder of the their Animas warranty, up to 24 months, for a refundable deposit of $999. This amount can be credited to the purchase of a new Tandem pump and/or supplies at the end of their current Animas or Roche pump warranty period or may be refunded.

Click the button below for full program details. Offer available until March 31, 2018.





Dexcom G5® Mobile CGM Welcome Offer

Available to t:slim X2 Pump users new to Dexcom G5 Mobile CGM

Get started with a new Dexcom G5 Mobile CGM with your t:slim X2 Pump and receive a $200 reward card for taking a patient survey. Requirements include purchase of, or upgrade to, a Dexcom G5 Mobile CGM, purchase/ownership of a t:slim X2 Pump, and completion of a patient survey.

The Dexcom G5 Mobile CGM System provides glucose readings every five minutes and a trend arrow to let you see where you’re heading.  Help take the guesswork out of managing your diabetes. 

Terms and conditions apply. Offer available through March 31, 2018. Click below for more information, including instructions on completing the survey following purchase of your Dexcom G5 Mobile CGM.






Try it for yourself!

Easily explore the features of the t:slim X2 Pump with Dexcom G5 Mobile CGM on your smartphone or tablet with our free t:simulator™ app.


Ready for a new pump?

Experience our #1-rated Customer Support for yourself.5 We can help you explore the programs above and figure out the best way to get you on a new t:slim X2 Insulin Pump.

We would love to have you as part of the Tandem family. Fill out this form to have someone reach out.

* Indicates required fields.

By submitting this form, you grant Tandem Diabetes Care, Inc. permission to add your contact information to our database to send you information and communications related to our products. We respect and uphold the confidentiality of your personal information, and will not share your information with any third-parties, except as noted in our privacy policy. A link to our privacy policy is available at the bottom of this page.


* A prescription and additional training may be required to access certain future software updates. Offer only available to customers in the United States.

  1. 38% smaller than MiniMed 630G and 670G and at least 28% smaller than MiniMed 530G, Animas Vibe and Omnipod System. Data on file, Tandem Diabetes Care.
  2. Additional feature updates are not currently available for the t:slim X2 Pump with Dexcom G5 CGM integration and are subject to future FDA approvals.
  3. Dexcom G5 Mobile CGM sold separately.
  4. CGM coverage may vary based on insurance. Please consult your CGM supplier for coverage information.
  5. dQ&A USA Diabetes Connections Surveys, 2013-2017.

Dexcom Welcome Offer Terms and Conditions:

This Program is available to eligible patients who (a) have not purchased any Dexcom G5 Continuous Glucose Monitoring (CGM) System components or supplies between September 1, 2015 and August 31, 2017, (b) purchase a Dexcom G5 CGM System from Dexcom directly at or through a Dexcom authorized distributor, (c) complete the Dexcom patient survey, and (d) purchase or upgrade to the t:slim X2 Insulin Pump from Tandem Diabetes Care, Inc.. Purchase of the Dexcom G5 and the t:slim X2 Insulin Pump must be made no earlier than September 01, 2017 and no later than March 31, 2018 and must be paid for in full. This Program provides to the new patient qualifying for this Program and completing the survey a payment of $200 in the form of a MasterCard or VISA gift card. To obtain the payment, a patient must visit and provide name, email, mailing address, date of birth and serial number for their Dexcom G5 transmitter and Tandem t:slim X2 pump. By requesting a payment under this Program, you are certifying that you meet the eligibility criteria and will comply with the terms and conditions described in the Eligibility and Restrictions section below, and agreeing to the use of your information consistent with Dexcom’s Privacy Policy and the terms of the survey. Patients with questions about this Program should call 855-977-1950.
Eligibility and Restrictions: Valid for all patients other than the following who are not eligible for this Program:
  • Individuals covered in any part by Medicaid, Medicare, Tricare, or any other federal or state health care programs (such as medical assistance programs);
  • Members of a Kaiser Permanente Health Plan, and any other health plan or insurance contract that prohibits this Program;
  • Residents of Massachusetts and South Dakota and any other state where prohibited by law;
  • Persons residing outside the United States and Puerto Rico;
  • Eligibility period is for purchases made between September 01, 2017 and March 31, 2018. Must provide proof of purchase and complete patient survey by April 30, 2018.
Offer not valid to patients who return Dexcom G5 product within 30 days of purchase.
By participating in this Program, the patient certifies that he or she will comply with the terms of the patient’s health insurance contract, including but not limited to those requiring notification to the payor of the existence or value of this Program. Limit 1 offer per patient. It is illegal to (or offer to) sell, purchase, or trade this offer. This promotion is not transferable and cannot be combined with any other programs, offers or discounts. Void where prohibited by law or taxed or restricted. Program managed by Afligo, on behalf of Dexcom. Redemptions to be fully processed within 10-12 weeks. Dexcom reserves the right to rescind, revoke or amend this offer without notice at any time.

Indications for Use - t:slim X2 Insulin Pump:

RX ONLY. The t:slim X2 Insulin Pump is intended for the subcutaneous delivery of insulin, at set and variable rates, for the management of diabetes mellitus in persons requiring insulin. The t:slim X2 Insulin Pump can be used solely for continuous insulin delivery and as part of the t:slim X2 System to receive and display continuous glucose measurements from the Dexcom G5 Mobile Sensor and Transmitter. The t:slim X2 System also includes continuous glucose monitoring (CGM) indicated for the management of diabetes. The Dexcom G5 Mobile CGM is designed to replace fingerstick blood glucose testing for diabetes treatment decisions. The t:slim X2 System aids in the detection of episodes of hyperglycemia and hypoglycemia, facilitating both acute and long-term therapy adjustments, which may minimize these excursions. Interpretation of the t:slim X2 System results should be based on the trends and patterns seen with several sequential readings over time. The t:slim X2 System is indicated for use in individuals 6 years of age and greater. The t:slim X2 System is intended for single patient use and requires a prescription. The device is indicated for use with NovoLog or Humalog U-100 insulin.

Important Safety Information