Device Compatibility

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Our mobile apps require a compatible smartphone model and operating system. Before you get started, let's make sure your device is compatible.

Select your device

Note: To find the operating system on your Apple device, go to iOS Settings, General, and then About. For an Android device, go to OS Settings, About Phone, and then Software Information.

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Testing Process

Each smartphone device is individually tested to ensure a consistent and secure connection with our pump. Smartphones that do not pass our qualification tests are marked as incompatible.

Important: If you use any other apps to manage your therapy, it is important to check the compatibility status with the respective app developers, before updating your smartphone’s operating system.

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