Al Singer on What Tandem is Looking For in Sales

Feb 09, 2017

Al has been with Tandem for four years, starting as a territory manager in Austin, Texas. Al transitioned into the role of Regional Sales Manager of the Gulf Coast in 2016. Al manages both sales and clinical specialists in the gulf coast area and is looking to add a passionate and dedicated salesperson to his team. Al has lived with diabetes for 38 years and views helping patients with diabetes as his personal and professional mission in life. 

Tandem has been named a “Best Place to Work.” What do you think makes Tandem a great place to work?
Our approach of putting the patient first is something that is evident in every way. Tandem does this in a way that is captivating, but also energizing! Regardless of who you speak with from the Tandem family, whether it’s Inside Sales or a Territory Manager, you feel the passion and love for what we do.

Describe the Sales hiring process at Tandem.
We look for entrepreneurs who have the hunger and drive to make a difference in improving the lives of people living with diabetes. Our amazing Talent Management team works very closely with senior leadership to cultivate searches based on who is right for the company, not just the territory.

Other than strong sales experience, what does Tandem look for on a candidate’s resume? What makes an applicant stand out as someone you want to interview?
The ideal candidate is someone who has a dynamic personality and the ability to adapt to the fast-changing diabetes industry – having that hunger and passion for diabetes care is a MUST! This is an organization where you have the opportunity to not only do well financially, but also do GOOD in the way we care for our patients.

Do you ever consider candidates without medical device experience? What advice do you have for someone trying to break into the field at Tandem? 
Yes, we do. The most important thing for me is how eager you are to learn. Every interaction with healthcare providers is an opportunity to learn more about them, their practice, their patients and where our portfolio fits into their desired treatment regimen. If you bring your heart and hunger, you will absolutely be someone with whom we want to speak.

What mistakes do you see candidates making during the interview process? 
Most people are too focused on providing “the right answers” vs. what they truly feel. Interviewing is a naturally stressful situation, but if you are true to who you are and what you want to accomplish, then the stress level tends to drop.

What characteristics do most successful Territory Managers have in common?  
A passion for making a difference coupled with strong goal-setting and the ability to execute them are key factors. It is so important to feel enthusiastic and determined to make a difference in a patient’s life, but you also need to be able to plan how to get there and accomplish the goals you set for yourself.

What’are coolest things someone will learn or get to work on by coming to work at Tandem?
It’s incredible to be exposed to so many bright minds. We are a rapidly growing company, yet you can reach out to the highest level of Manager/Marketer/VP and truly connect with them. At Tandem we are all united and that is obvious to anyone who has interacted with us.

What’s the coolest thing about working in our South Houston territory?
South Houston has been a top-performing Territory for years, and yet, it still has so much untapped potential!  If you have the commitment and hunger for getting it done, then this is a territory where you can step in, make a difference, and see the results almost immediately.

Any final words of advice for professionals seeking a Territory Manager role at Tandem? 
If you want to step outside of your comfort zone, stop checking boxes by sticking to your routine, stop the mundane conversations that you do not feel inspired by, and really want to join an organization with the most  innovative products and most robust pipelines in diabetes care, then step up! We are looking for you….

Find out about careers at Tandem here.