t:slim Pump user Dee Ann Gauthier remembers traveling by bus on Sundays from Clara Barton diabetes camp for girls to Dr. Elliott Joslin’s private estate in Vermont where she spent the day eating watermelon and petting his horses with other girls with diabetes. 50 years later she walked through the doors of the Joslin clinic to accept her 50-year Joslin medal that recognizes individuals who have lived with insulin-dependent diabetes.
Dwight Lee started his career in the aerospace industry implementing software. While the software was interesting to him he felt disconnected from the final outcome. He came to Tandem Diabetes Care for the opportunity to make software that has a larger and more significant impact on the user. After almost nine years, he’s making a significant impact as manager of software engineering, and it is still what he enjoys most about being at Tandem.
As Sr. Marketing Product Manager at Tandem, Danielle Karsten focuses on the strategy, roadmap, and feature definition for our insulin pumps and pump accessories. She has over 15 years of marketing experience in both medical device and diagnostic industries. Here she reflects on attributes of communication that are valued and respected at Tandem.
We have the world’s best customers, and we are very protective of them. When making business decisions, we always ask ourselves and our partners “how will this impact our customers?” Chelsie Coaster, MS, RD, CDE, is one of Tandem’s Clinical Diabetes Specialists. She has lived with diabetes for 25 years. After her diagnosis, Chelsie knew she wanted to become an educator to help positively impact the lives of families living with diabetes. Here she shares examples of how she is able to reinforce Tandem’s customer focus through her field work.
Tracy was diagnosed with type 1 diabetes in 1991, two days after her 8th birthday. Through her career as a Pediatric ICU nursing supervisor, she has helped other people with diabetes. Learn more about how she cares for her own diabetes while taking care of her patients and their families, sending them home from the hospital with the example of someone who has lived well with diabetes for 25 years.
Kyle Aarup is a fourth-generation off-road racer. He was diagnosed with type 1 diabetes at age six and two years later was in an accident while practicing on his home track, which fractured his C1 and C2 vertebrae and ripped all the muscles and ligaments off the base of his skull. Read more about how Kyle finished his 2016 Pro-Buggy debut season with two championships, diabetes, and all.
Last week, we went live with a new set of features on the t:connect® Application with the release of the t:connect HCP Portal. This update was developed based on feedback from hundreds of clinicians and focuses on making data management simpler and more efficient.
While you’re saving the environment this Earth Day, join a supportive environment of your own with the Strong With Diabetes Challenge. Learn how to build both physical and mental strength with diabetes through 4 weeks of FREE diabetes articles, workouts, meal plans, and community support.
Last month we began rolling out our first-ever remote pump software update for t:slim Pumps purchased before April 2015 using the Tandem Device Updater! With the launch of this product, we are the first company to offer our customers the ability to add new features to their insulin pump from home using a personal computer.
Read how Tandem pump user Kerri Sparling got past her initial hang-ups about moving to her first insulin pump after 17 years of injections.
Customer Technical Support Specialists at Tandem respond to and manage technical support calls and emails, helping troubleshoot issues for pump users and their families. They investigate problems on an individual basis, thoroughly document each issue, and collaborate with Tandem field representatives across the country to ensure that each patient receives a timely and satisfactory resolution. They are also customer advocates who represent the customer’s needs internally. They’re looking to grow their team.
When Liam was diagnosed with type 1 diabetes at age 7, his parents promised that he could keep doing all of the things he loved doing. Liam returned to rock climbing just three days after his diagnosis. Dedication and hard work are inherent characteristics to the sport of rock climbing, which have helped shape the way Liam lives his life.
When Kerri Sparling was diagnosed with type 1 diabetes at the age of seven, back in 1986, insulin pumps weren’t a readily available option. She spent years taking her insulin doses with a syringe which made diabetes feel like an event, something she says brought her life to a halt. Learn how pumping changed all of that.
Join TCOYD’s team of type 1 diabetes specialists for a weekend that could change the way you live. The National Type 1 Weekend Conference and Retreat, happening June 23-25 in San Diego, is TCOYD’s first conference focused entirely on adults with type 1 diabetes.
This Valentine’s Day, show your love for that special someone with a gift that truly gives something: Life, for a child.
What are your health goals for the new year? Maybe to take better care of yourself, improve your diabetes management, or eat a healthier diet? Learn to set goals that come from a place of self-care and self-love from blogger, certified personal trainer, fitness model, and diabetes advocate Christel Oerum.
At Tandem Jason is the User Experience Design Manager and is the lead designer of our flagship product, the t:slim G4™ Insulin Pump. Working with Tandem for over 7 years, his role involves designing workflow diagrams and interactive prototypes, as well as exploring regulatory requirements and patient needs for a wide user demographic. He's looking to grow his team.
Kerri Orr, one of Tandem’s very own People Behind the Pump recently returned from a thrill-seeking journey off the coast of South Africa, where she fittingly celebrated her diaversary and 20 years of “surviving and thriving” with diabetes by going on the trip of a lifetime.
Angie Crabtree is a full-time diamond painter. She started taking painting lessons at 5 years old, and began teaching painting at age 12. We caught up with her about her passion for painting and her transition to insulin pump therapy.
The outdoor adventure crew at Connected in Motion has a few general suggestions that you can use, which may help keep your insulin safe when you are out in the cold this winter. And remember, Tandem insulin pumps are the only pumps with a temperature sensor that will warn you when the temperature inside the pump has reached a level that may have compromised the insulin in the cartridge.